Privacy Policy

Effective date: 15 January 2025

Gravimark Solutions ("Gravimark", "we", "us" or "our") is an advertising, branding and marketing agency based in Tanzania. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect through our website at gravimark.co.tz and in the course of providing our services, how we use it, and the choices and rights you have.

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide to us directly and information collected automatically when you use our website.

Information you give us

When you complete our contact form, quote request form, or email us, we may collect your name, company or organisation, email address, telephone number, country, the services you are interested in, budget and timeline indications, and any other details you choose to include in your message.

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring URLs and the dates and times of your visits. This is collected through cookies and similar technologies — see our Cookie Policy for details.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes;
• Deliver, manage and improve our advertising, branding and marketing services;
• Communicate with you about your project, including sending updates and proposals;
• Operate, maintain, secure and improve our website;
• Analyse website traffic and usage to understand how our site is used;
• Comply with our legal obligations and enforce our agreements.

3. Legal Bases for Processing

Where applicable data-protection law (such as the EU/UK GDPR) applies, we process your personal information on the basis of your consent, the performance of a contract or steps taken at your request before entering a contract, our legitimate interests in operating and growing our business, and compliance with legal obligations.

4. Cookies & Analytics

We use cookies and similar technologies to make our website work, remember your preferences and understand how visitors interact with our content. Analytics tools may help us measure traffic and improve performance. You can control cookies through your browser settings and via the cookie banner on our site. For full details, please read our Cookie Policy.

5. Sharing & Third Parties

We do not sell your personal information. We may share it with trusted third parties who help us operate our business and deliver our services — for example, hosting and email providers, analytics services, and production or media partners involved in delivering your campaign. These parties are only permitted to use your information as necessary to provide their services to us. We may also disclose information where required by law or to protect our rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, including to provide our services, maintain business records, and comply with our legal, accounting and reporting obligations. When information is no longer needed, we securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access the personal information we hold about you, request correction or deletion, object to or restrict certain processing, withdraw consent where processing is based on consent, and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.

9. International Visitors

We are based in Tanzania and serve clients internationally. If you access our website or services from outside Tanzania, your information may be transferred to, stored and processed in Tanzania or other countries where we or our service providers operate.

10. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Gravimark Solutions
Tanzania
Email: info@gravimark.co.tz